Klapa Resort

Privacy Policy

WHAT INFORMATION IS COLLECTED ABOUT YOU? HOW DO WE USE IT?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address.

INFORMATION COLLECTED ON THE SITE MAY BE USED TO:

• Register you as a Hotel member
• Plan and purchase hotel accommodations
• Enter your email in our promotions or sweepstakes
• Send marketing communications or surveys to you
• Respond to your questions or suggestions
• Improve the quality of your visit to our site

All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time.

FAILURE TO PROVIDE YOUR PERSONAL INFORMATION
If you fail to provide us with your personal information or the personal information you provide to us is inaccurate, it may affect our ability to provide you with our products and services.

RESERVATION REQUEST AND BOOKING ENGINE
We request information from the user on our reservation request forms and in our booking engines. A user must provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes. If we have trouble processing an order, the information is used to contact the user.

PERMISSION FOR USE
Hotel may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

COOKIES POLICY
Access to this website may involve the use of cookies, even though it would work without them. Cookies are small files that store information in each user’s browser so that the server can recognize certain information which only it can read. Cookies last for a limited amount of time. No cookies reveal telephone numbers, e-mail addresses or other means of identification. Cookies cannot obtain information from the user’s hard drive or personal information about them. The only way in which a user’s personal details can be included in a cookie file is if the user personally supplies this information to the server.
Although cookies help us to optimize the booking process for you, users who do not wish to receive cookies or do not want information about their visit to be gathered may configure their browser to prevent them. All Internet browsers can be set to block or allow cookies from specific websites.

CUSTOMER SERVICE
We communicate with users on a regular basis to provide requested services and in regards to issue related to their account. We reply via email or phone, in accordance with the users’ wishes.

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